Why Blockchain Might Transform Housing Markets

Why Blockchain Might Be the Next Big Thing to Transform Housing Markets When Bitcoin landed headline after headline last year, the world was swept up in the news and ideas about how it could be used, both as a currency and as an investment asset. Its history is short...

Tenants Who Are 20 Times Less Likely To Pay Rent Late

Would it make your life easier, if your tenants were 20 times less likely to default on rent, or pay it late? Credit Ladder is a new service that helps both agents and tenants. It let's tenants report that they have paid their rent on time, which is reported to...

Putting the customer first

Have you recently stopped to think about the customer journey through your agency? If not, how do you start making an assessment to see if it needs improving? One method is to employ the services of a secret shopper to give you a report on the various “touch points”...

Referral Commissery 25 May 2018

On the 25 May 2018 GDPR comes into force. This means that any companies calling home movers up about utilities switching or mortgages will be breaking the law unless the consumer has explicitly opted in being contacted! This may cause havoc for your existing referral...

Tenants – how choosy can a landlord be?

Approximately one in every five households is now living in privately rented property in the UK and this is predicted to rise to one in four by 2021. Within this backdrop of ever-increasing demand how selective can a landlord be when deciding who to let his/her...

Why Bitcoin May Never Be Usable For Property Transactions

In the last 6 months, the price of Bitcoin has gone from lows of $3,236 to a peak of $18,868, then back to a low of $5,952. Intra-day movements of 25% have been witnessed of late, showing exceptional volatility for an asset which at its peak had a market...

Are your savings working for you?

You're a specialist in helping people buy property, but do you make time for your own investments. Selecting, saving for and managing a buy to let invest is a big project. Many business owners leave money in current accounts, or low interest savings accounts. PIN...

Agents, Are You Managing Your Time Effectively?

Are you succeeding in finishing your tasks every day or are you always “chasing your tail”? One of the most challenging aspects of working in a busy agency is managing your time effectively. Quite often you are trained to expect the unexpected and to drop everything...

Land Registry Figures Suggests 15% Drop in Sales

Property Industry Eye reported this week that new figures released by the Land Registry Office show a 15% drop in residential transactions in England and Wales last year. Although these figures are not final and will be revised, due to the time it takes to register a...

The Importance of Kerb Appeal

What exactly is “kerb appeal” and what steps can be taken to improve it? First impressions when approaching a property often play a big part in an applicant’s decision-making process, in fact, it is often said that the decision to buy or rent a property is made within...

What does the new Pre-Action Protocol mean?

A big change in debt-chasing came in on 1st October 2017, but what does the Pre-Action Protocol for Debt Claims actually mean to letting and estate agencies in practice? The Protocol applies to businesses which are seeking a payment of a debt from individuals or sole...

Viewing feedback – get it right!

Years ago when I was a negotiator in a busy lettings office the importance of viewing feedback was always drummed into me. I honestly felt at that time that it was quite a dull chore to call landlords and update them on viewing activity and feedback. However, when I...

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