League Table

FOR THE LAST THREE MONTHS WE’VE BEEN CONDUCTING A MYSTERY SHOPPER EXERCISE, ENQUIRING FOR VIEWINGS EVERY WEEK THROUGH RIGHTMOVE AND TRACKING HOW LONG IT TAKES AGENTS TO RESPOND.

Agent Name
Response Time (hours)
Knight Frank10
Douglas & Gordon 11
Andrews Online16
Carter Jonas16
Countrywide (Faron Sutaria)18
LSL (Marsh and Parsons)19
CBRE26
Strutt & Parker42
Townends 49
JLL53
LDG Estate Agents 58
Belvoir!59
Savills80
Victor Michael87
Connells150
Hunters524
Winkworth550

On average it takes an agent 46 hours to respond to a viewing enquiry!

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